Reference

How We Handle Your Account Information

We collect and process personal data to operate your account, verify payments through DANA, OVO and GoPay, and deliver the lobby you signed up for. This policy explains what we gather, how we use it, and the choices you have around your information.

Account securityPayment verificationData transparencyContact rights

Explore the Lobby Read FAQ

DATA PRACTICES

How We Protect and Manage Information

We encrypt payment data in transit and at rest so your DANA, OVO and GoPay credentials never appear in plain text on our servers. Account passwords are hashed; even our team cannot see them. Session tokens expire after a period of inactivity, and we prompt for re-authentication before processing withdrawals. We only share transaction details with payment processors and only to the extent needed to complete your deposit or cashout.

Data collection scope We gather registration details, payment records, device identifiers and session logs. We do not collect biometric data, and we do not track your activity on other websites. Everything we store relates to operating your account and ensuring platform security.

Cookie use Essential cookies keep you logged in and remember your language preference. Analytics cookies help us see which lobby sections load slowly on mobile so we can optimise them. You can block optional cookies through your browser without losing core account functions.

Account security measures We hash passwords with industry-standard algorithms, require OTP verification for withdrawals, and monitor login patterns for unusual locations or devices. If we detect suspicious activity we freeze the account and contact you before allowing further transactions.

Retention and deletion We keep account records for the duration required by financial and regulatory frameworks, then archive them in restricted storage. If you close your account we retain transaction history for audit purposes but stop all marketing contact and delete your session data.

What This Policy Covers

soccer888 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

soccer888 collects information you provide during registration—your name, email, phone number and date of birth—alongside payment details when you deposit or withdraw via DANA, OVO, GoPay or bank transfer. We use this data to verify your identity, process transactions, prevent fraud, and communicate about your account.

1
We log device information and session behaviour to secure the platform and improve how the lobby loads on mobile. We share payment data with our processors to complete transfers; we do not sell your personal information to third parties. Cookies track your session and preferences so
2
you stay logged in and we remember your game filters. You can disable non-essential cookies through your browser, though some features may not work as smoothly. We retain account records for the period required by applicable regulations, then archive or delete them. Availability and data handling
3
depend on local law and eligible regions. If local rules restrict online gaming, we cannot process your registration. We update this policy as our services evolve; changes appear on this page with a revised effective date. Your continued use after an update means you accept the
4
revised terms.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

POLICY QUESTIONS

How to Reach Us About Your Data

If you have questions about what information we hold, want to request a copy of your data, or need to update details tied to your account, our support channels are open around the clock. We handle data requests through the same contact paths you use for account help, so you can ask about privacy in the same conversation as a withdrawal question.

Live chat Open the chat icon in the lobby footer any time of day. Explain what data you want to review or correct, and our team will guide you through the request process and confirm what documents we need.

Email inquiry Send your data request to our support email listed in the account settings page. Include your registered phone number so we can verify ownership, then we'll respond with the information or steps to update your records.

Account settings Log in and visit the profile section to change your email, phone or password directly. For deeper requests—viewing logs, deleting old sessions, or closing your account entirely—contact us through chat or email and we'll process it manually.

Common Questions About Your Data Rights

We collect your full name, email address, phone number and date of birth during sign-up. When you make a deposit we record the payment method—DANA, OVO, GoPay or bank transfer—and transaction amount to verify the transfer and credit your account wallet.

Yes. Contact our support team through live chat or email, confirm your registered phone number for verification, and we'll send a summary of your account data including registration details, transaction history and session logs within a few business days.

We share your DANA, OVO or GoPay transaction details with our payment processor only to complete deposits and withdrawals. We do not store your e-wallet PIN or password, and we do not use payment data for marketing or sell it to third parties.

No. We only log what happens inside the lobby—game sessions, deposit and withdrawal requests, support chats. We do not place tracking pixels on other sites or collect information about your browsing habits beyond our domain.

Log in, open account settings, and edit your contact details directly. If you need to change your registered phone number you may be asked to verify the new number with an OTP before we update it across all security checks.

We stop all promotional messages immediately and delete your active session tokens. Transaction records are archived for the period required by regulation, then securely deleted. You can request account closure through live chat or email; the process typically completes within a few days.

How We Handle Your Account Information

How We Protect and Manage Information

How to Reach Us About Your Data

Common Questions About Your Data Rights

01 What personal information does soccer888 collect when I register?

02 Can I see what data soccer888 holds about my account?

03 How does soccer888 use my payment information?

04 Does soccer888 track my activity outside the platform?

05 How do I update my email or phone number on file?

06 What happens to my data if I close my account?

Related pages